EdB Posted August 29, 2007 Posted August 29, 2007 I really like my depth raider. Had a user caused problem when the power cable got jerked off the back. I shipped it to them last Monday overnight. They called last Wednesday and had it fixed for a nominal fee of $20. They suggested UPS ground to get it back in 2 days to save some overnight fees. I got it back on Friday just in time for fishing the weekend. Thanks to Kell Labs for the great service!
tltorrice Posted August 29, 2007 Posted August 29, 2007 I put a Depth Raider on my boat about a week before the Stinger Challange. The last two times I used it the temp would go to 91.8. Yesterday I called Kell Labs. They are sending me a new probe. He said I should have it in time to use it on Saturday. I did comment to the guy (can't remember his name now) that their service was very good. I even called them before I purchased and asked him several questions.
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