Furuno radar

[anthonyyost]

I had a pleasant experience today. Last trip out last year my radar quit working, a couple of weeks ago I finally got it sent in to Furuno out on the West Coast and it came back today with no invoice or explanation of what the problem was. I called tech service and they said they had to replace a reed switch that was bad, and they put a newer model drive motor in that they said will give a significantly better return on my screen. I thought, oh man this is gonna hurt, but they said no charge and thank you for choosing Furuno.

Don't hear that enough anymore.

[KJ pluggin]

That's awesome Tony, good to see company's standing behind there product.

[Twill23]

That's extremely impressive!

[Priority1]

Tony, That is great. There is no better way than to advertise a product than pleasing a customer that has a problem.

[N II Deep]

That is just too cool.

[medic]

Very cool Tony! It's nice to know there is still some good customer service out there!